The Westin Palo Alto | Hotel in Palo Alto

| 8.8 (1001 Reviews) |  1 Bathroom
University South Hotel | The Westin Palo Alto

Hotel in University South, Palo Alto

This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
The Westin Palo Alto offers 184 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.


An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Hair dryer
  • Bathrobes
  • Private bathroom
  • Designer toiletries
  • Separate bathtub and shower
  • Towels
Bedroom
  • Heating
  • Premium bedding
  • Down comforter
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Air conditioning
  • Iron/ironing board
  • Free newspapers (weekdays)
  • Phone
  • LED light bulbs
  • Safe
  • Energy-saving switches
  • Desk
  • Connecting rooms available
  • Water-efficient showers only
  • Turndown service
  • Recycling
Breakfast
  • Coffee/tea in common area(s)
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available
  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: USD 23 per person
  • Refrigerator
  • Coffee/tea maker
  • Free bottled water
  • Minibar
Parking
  • Self parking on site (USD 20.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Electric car charging station on site
Accessibility
  • Low-height electrical outlets in bathroom
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Height-adjustable showerhead
  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Transfer shower
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Assistive listening devices available
  • Low-height view port in door
  • Wheelchair-accessible parking
  • Low-height door lock
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Elevator
  • Grab bar near toilet
  • Visual alarms in hallways
Activities
  • Hiking/biking trails
  • Adjacent to a golf course
  • Mountain biking
  • Bicycle rentals
  • Hot tub
  • Fitness center
  • Shopping
  • Outdoor pool
Entertainment
  • Flat-screen TV
  • Premium channels
  • Cable channels
  • Pay movies
General
  • Conference space (3894 square feet)
  • Business center
  • Meeting rooms - 4
  • Banquet hall
  • Water dispenser
  • Vending machine
  • Front-desk safe
  • Gift shop/newsstand
  • ATM/banking services
  • Ballroom
  • Free newspapers in lobby
  • Elevator
  • Spanish
  • English
  • Chinese (Mandarin)
  • No plastic drinking straws
  • Vegan dining options
  • Comprehensive food waste policy
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • At least 80% lighting from LEDs
  • Smoke-free property
  • Vegetarian dining options
Guest Services
  • Refrigerator
  • Laundry facilities
  • Outdoor pool
  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Multilingual staff
  • Change of bedsheets (on request)
  • Porter/bellhop
  • Dry cleaning service
  • Laundry facilities
  • Change of towels (on request)
  • Housekeeping (on request)
  • Turndown service
  • Wedding services
Internet
  • Available in some public areas: Free WiFi and wired Internet
  • Available in all rooms: Free WiFi and wired Internet
Outdoors
  • Garden
  • Outdoor furniture
  • Firepit

Policies

Check-in
Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available
Check-out
Check-out before noon contactless check-out available express check-out available
Child Policy
Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for buffet breakfast: approximately usd 23 per person self parking fee: usd 20.00 per night (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets stay free service animals are welcome, and are exempt from fees up to 80 lbs per pet welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Reviews

Sear
Apr 10, 2026 07:31:20 PM
Review Score:   4
Summary: Room service was like takeout, delivered in bags. Shower had no pressure. Plugs and chargers did not work. It’s not a well-maintained property.
See All Reviews

Room Arrangement

Room Info Facilities
Suite, 2 Double Beds, Balcony (Mobility Accessible, Tub)
Room Size: m2
2 Double Beds
Suite, 2 Double Beds, Balcony (Mobility Accessible, Tub)

General

Balcony or patio, No rollaway/extra beds, No cribs (infant beds), Balcony, Bed count minimum 2, Bed count maximum 2
Room, 2 Double Beds
Room Size: 390 square feet m2
2 Double Beds
Room, 2 Double Beds

General

Wheelchair-width doorways, Raised toilet seat, Transfer shower, Pets not allowed, Square meters - 36, Wheelchair accessible, Accessible bathtub, No rollaway/extra beds, Ping - 10.96, Bathroom grab bars, Square feet - 390, No cribs (infant beds), Height-adjusted amenities, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed with Sofa bed (Hearing Accessible)
Room Size: m2
2 King Bed and Double Sofa Bed
Deluxe Room, 1 King Bed with Sofa bed (Hearing Accessible)

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed
Room Size: 390 square feet m2
1 King Bed
Room, 1 King Bed

General

No rollaway/extra beds, Ping - 10.96, Square feet - 390, No cribs (infant beds), Pets not allowed, Square meters - 36, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed (Mobility Accessible, Tub)
Room Size: m2
1 King Bed
Room, 1 King Bed (Mobility Accessible, Tub)

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Suite, 1 King Bed, Courtyard View (Mobility Accessible, Tub)
Room Size: m2
1 King Bed
Suite, 1 King Bed, Courtyard View (Mobility Accessible, Tub)

General

No rollaway/extra beds, No cribs (infant beds), Courtyard view, Bed count minimum 1, Bed count maximum 1
Suite, 1 Queen Bed with Sofa bed, Fireplace (Mobility Accessible, Roll-In Shower)
Room Size: m2
2 Queen Bed and Double Sofa Bed
Suite, 1 Queen Bed with Sofa bed, Fireplace (Mobility Accessible, Roll-In Shower)

General

No rollaway/extra beds, No cribs (infant beds), Bed count minimum 2, Bed count maximum 2
Room, 1 King Bed (Hearing Accessible)
Room Size: m2
1 King Bed
Room, 1 King Bed (Hearing Accessible)

General

Number of bedrooms - 1, Bed count minimum 1, Bed count maximum 1
Suite, 1 Bedroom (Mobility Accessible, Tub)
Room Size: m2
2 King Bed and Double Sofa Bed
Suite, 1 Bedroom (Mobility Accessible, Tub)

General

Bed count minimum 2, Bed count maximum 2
Deluxe Room, 1 King Bed with Sofa bed
Room Size: 435 square feet m2
2 King Bed and Double Sofa Bed
Deluxe Room, 1 King Bed with Sofa bed

General

Square meters - 40, Square feet - 435, No rollaway/extra beds, No cribs (infant beds), Ping - 12, Pets not allowed, Bed count minimum 2, Bed count maximum 2
Suite, 2 Double Beds, Balcony
Room Size: 675 square feet m2
2 Double Beds
Suite, 2 Double Beds, Balcony

General

Ping - 18.97, Square meters - 63, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Balcony, Square feet - 675, Bed count minimum 2, Bed count maximum 2
Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)
Room Size: m2
2 Double Beds
Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 Bedroom
Room Size: 650 square feet m2
2 King Bed and Double Sofa Bed
Suite, 1 Bedroom

General

Wheelchair-width doorways, Raised toilet seat, Ping - 18.27, Transfer shower, Pets not allowed, Wheelchair accessible, Square feet - 650, Accessible bathtub, No rollaway/extra beds, Square meters - 60, Bathroom grab bars, No cribs (infant beds), Height-adjusted amenities, Roll-in shower, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 King Bed with Sofa bed, Courtyard View, Corner (Corner)
Room Size: 650 square feet m2
2 King Bed and Double Sofa Bed
Junior Suite, 1 King Bed with Sofa bed, Courtyard View, Corner (Corner)

General

No rollaway/extra beds, Square meters - 60, No cribs (infant beds), Number of bedrooms - 1, Ping - 18, Pets not allowed, Courtyard view, Square feet - 650, Bed count minimum 2, Bed count maximum 2
Junior Suite, 1 King Bed with Sofa bed, Courtyard View (Mobility Accessible, Tub)
Room Size: m2
2 King Bed and Double Sofa Bed
Junior Suite, 1 King Bed with Sofa bed, Courtyard View (Mobility Accessible, Tub)

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Courtyard view, Bed count minimum 2, Bed count maximum 2
Suite, 1 Queen Bed with Sofa bed, Fireplace
Room Size: 675 square feet m2
2 Queen Bed and Double Sofa Bed
Suite, 1 Queen Bed with Sofa bed, Fireplace

General

Ping - 18.97, Square meters - 63, No rollaway/extra beds, Fireplace, No cribs (infant beds), Sofa bed, Pets not allowed, Square feet - 675, Extra bed count 1, Bed count minimum 2, Bed count maximum 2
Room, 2 Double Beds (Hearing Accessible)
Room Size: m2
2 Double Beds
Room, 2 Double Beds (Hearing Accessible)

General

No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Bed count minimum 2, Bed count maximum 2
Suite, 1 King Bed, Balcony, Courtyard View
Room Size: 675 square feet m2
1 King Bed
Suite, 1 King Bed, Balcony, Courtyard View

General

Ping - 18.97, Square meters - 63, No rollaway/extra beds, No cribs (infant beds), Pets not allowed, Balcony, Courtyard view, Square feet - 675, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Courtyard View
Room Size: 435 square feet m2
1 King Bed
Room, 1 King Bed, Courtyard View

General

Square meters - 40, Square feet - 435, Ping - 12, Pets not allowed, Courtyard view, Bed count minimum 1, Bed count maximum 1

FAQ's

Is this The Westin Palo Alto pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Westin Palo Alto?

Check-in time for The Westin Palo Alto starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Westin Palo Alto have a swimming pool?

Yes, this The Westin Palo Alto has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Westin Palo Alto?

Best-rates for the The Westin Palo Alto starts from $195 per night with includes Bedding/Linens, Restaurant, Guest Services, Barbecue/Outdoor Cooking, Laundry, Parking, Balcony/Terrace, Accessibility, Wellness Facilities, Hot Tub, Internet, TV, Security/Safety, Fireplace/Heating, Toiletries, Child Friendly, Pool, Wheelchair Accessible, Bar, Entertainment, Breakfast, Kitchen, Air Conditioner, Business Services with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is The Westin Palo Alto a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Westin Palo Alto wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Westin Palo Alto is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Westin Palo Alto?

Based on the information reported by the owner or manager, the The Westin Palo Alto indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Westin Palo Alto?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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