SureStay Hotel by Best Western Rockdale | Hotel in Rockdale
Hotel
7.6
(254 Reviews) |
1 Bathroom
Available rates:
Hotel in Rockdale
Hotel in Rockdale with free breakfast and a 24-hour front desk This hotel features a restaurant, coffee/tea in a common area, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. SureStay Hotel by Best Western Rockdale offers 41 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Cable television is provided. Refrigerators and microwaves are provided.
In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
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Amenities
Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry
Policies
Check-in
Check-in start time: 2 pm; check-in end time: midnight contactless check-in available early check-in fee: usd 25 early check-in subject to availability minimum check-in age: 18
Check-out
A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability
Child Policy
Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Payment Policy
Fee for in-room wireless internet: usd 0.0 per stay (rates may vary) pet fee: usd 15 per pet, per night service animals are exempt from fees early check-in fee: usd 25 (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
2 total (up to 176 lbs per pet) pets allowed for an extra charge of usd 15 per pet, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival.
Reviews
Cliff
Jul 29, 2025 08:32:10 AM
Review Score:
6
Summary: The carpet in the room felt dirty turned but couldn't tell it due to it being a dark color; caused bottom of feet to turn black. The shower rod was coming off the wall, so the curtain wouldn't stay closed to keep water from getting on the floor. The 2 lamps in the room each had defective bulbs and one of the lavatory outlets was not working; needs replacing. Appears most guests were all put on the same side of the hotel and numerous guests stayed outside partying until after 10 pm. The continental breakfast was very disappointing, with very little variety of items and coffee bottle ran out rather quickly. Staff was very friendly though and probably the best thing I can say about this hotel. I make this trip to Rockdale once a year and stay several days. Unless I have no choice, I will not stay here again.
See All Reviews
Reviews
Cliff
Jul 29, 2025 08:32:10 AM
Review Score:
6
Summary: The carpet in the room felt dirty turned but couldn't tell it due to it being a dark color; caused bottom of feet to turn black. The shower rod was coming off the wall, so the curtain wouldn't stay closed to keep water from getting on the floor. The 2 lamps in the room each had defective bulbs and one of the lavatory outlets was not working; needs replacing. Appears most guests were all put on the same side of the hotel and numerous guests stayed outside partying until after 10 pm. The continental breakfast was very disappointing, with very little variety of items and coffee bottle ran out rather quickly. Staff was very friendly though and probably the best thing I can say about this hotel. I make this trip to Rockdale once a year and stay several days. Unless I have no choice, I will not stay here again.
Jul 28, 2025 08:59:55 PM
Review Score:
10
Summary: Staff was friendly, room was clean, area was nice and quiet! They were so welcoming! Highly Recommend!
MaryAnn
Jul 28, 2025 05:14:28 AM
Review Score:
10
Summary: Will stay again
Camden
Jun 19, 2025 09:34:40 PM
Review Score:
8
Summary: The room was a little old but that's expected for the country and the breakfast wasn't much and the operating hours was a little early for me but my main issue was with the second door lock being so loose that it could come off the door frame.
clayton
Jun 19, 2025 03:00:23 AM
Review Score:
10
Summary: Just needed a place to sleep for the night. The gentleman who checked us in was very nice. Room was very large. The bed was so soft i slept all night. Bath towels were soft..not rough like other lower price hotels. Room 117 the AC was a bit noisey till i fell asleep.
Breakfast is waffles, toast, nutrigrain bars or hostess snacks. Milk, orange juice and coffee. Eish they provided peanut butter for the waffles.
Charity
Jun 15, 2025 06:52:01 AM
Review Score:
10
Summary: Respectful, and fast
Lynn
Jun 13, 2025 08:15:28 AM
Review Score:
10
Summary: Very clean and quiet
Dama
Jun 8, 2025 02:17:19 AM
Review Score:
8
Summary: The room was excellent and clean. The Ac worked great. The pool needs a hand rail on the shallow end for elderly. They didn’t have vending machines. The breakfast was minimal.
The overall experience was pleasant.
Steven
May 5, 2025 02:50:43 AM
Review Score:
10
Summary: The room was clean and quite. The staff was great.
